| 1. The Glass Wall: Encouraging Interaction | (PDF) |
| 2. Questions: Theirs and Yours | (PDF) |
| 3. Before You Walk In | (PDF) |
| 4. A Word About Pedagogy | (PDF) |
| 5. In The Classroom | (PDF) |
| 6. Off to a Good Start | (PDF) |
| 7. Basic Communication Skills | (PDF) |
| 8. Seeing Is Understanding: Using the Blackboard | (PDF) |
| 9. Evaluating Your Students: Assignment, Exams, Grades | (PDF) |
| 10. Evaluating You: Feedback | (PDF) |
| 11. Small Groups: Tutorials and Office Hours | (PDF) |
| 12. Invisible Students | (PDF) |
| 13. Teachers From Other Countries | (PDF) |
| 14. Problem Students and Students with Problem | (PDF) |
| 15. Epilogue: A Word about You | (PDF) |
| 16. Summary | (PDF) |
PDF - 2.5MB)